The Journey
Five steps. Less guesswork.
What happens between your first questionnaire and an evolving, physician-directed protocol — step by step, with timelines and deliverables. No surprises.
01
Comprehensive Intake
02
Advanced Lab Work
03
Physician Consultation
04
Your Personalized Protocol
05
Ongoing Optimization
01 — The Five Steps
Every step, explained.
Medicine you can plan around. Here's what each step involves, how long it takes, and what lands in your hands when it's done.
Comprehensive Intake
A 10-minute clinical questionnaire covering your health history, medications, and goals. Reviewed by a licensed physician — never an algorithm alone.
You'll cover your health history, current medications, prior lab work, and what you actually want from the next year — designed to be finished from your phone in a single sitting. Physician review of your file is targeted within 24 hours. And before you pay anything, we confirm we can serve your state.
Timeline
Day 0
Time Required
About 10 minutes
You Receive
Physician-reviewed file + state eligibility confirmation
Advanced Lab Work
A full biomarker panel via at-home collection or a local draw site. We measure before we recommend — your baseline drives everything.
Choose an at-home collection kit or a quick visit to a partner draw site nearby — either fits inside your first week. The panel spans metabolic, hormone, and cellular-health markers. Results post to your secure portal in three to five business days, annotated by your care team so you know exactly what you're looking at.
Timeline
Week 1
Time Required
15-minute draw · results in 3–5 business days
You Receive
Annotated biomarker report in your secure portal
Before the call
Labs already reviewed
Physician Consultation
A dedicated video visit with a licensed physician to review your labs, discuss options, and determine what is clinically appropriate for you.
Your physician has already studied your intake and labs before the call begins, so the thirty minutes are spent on you — not your paperwork. Together you'll walk through your results, weigh the options, and settle on what's clinically appropriate. If a therapy isn't right for you, you'll hear that plainly.
Time Required
30 dedicated minutes
You Receive
A written clinical plan — or an honest no
Your Personalized Protocol
If prescribed, your therapies ship from FDA-registered pharmacy partners — cold-chain, discreet packaging, direct to your door.
Every therapy ships from an FDA-registered pharmacy partner, with cold-chain medications traveling at 2–8°C in monitored, discreet packaging. First shipments are designed to arrive within days of physician approval. Inside: your therapies, a clear dosing guide, the supplies you need, and a direct line to your care team before your first administration.
Time Required
First shipment within days
You Receive
Cold-chain shipment, dosing guide, and supplies
Cold-chain
2–8°C · monitored
Ongoing Optimization
Scheduled check-ins, follow-up labs, and dose adjustments. Your protocol evolves as your biomarkers do.
Your care team schedules check-ins at the cadence your plan calls for, with follow-up labs to track how your body is actually responding. Doses are adjusted on data, not on feel — and your physician stays a secure message away between visits. When your biomarkers change, your protocol changes with them.
Timeline
Ongoing
Time Required
Quarterly reviews · follow-up labs
You Receive
Dose adjustments driven by your biomarkers
Average intake-to-physician review · 24h
02 — The Difference
The same convenience. A different standard.
Most telehealth optimizes for how fast it can approve you. We optimized for what happens after — here are five places you'll feel the difference.
Typical Telehealth
Synergic
The Visit
Typical Telehealth
A four-minute video call, often with a different provider each time.
Synergic
A dedicated 30-minute physician consultation — your labs reviewed before you join.
The Workup
Typical Telehealth
A questionnaire, then a prescription.
Synergic
A comprehensive biomarker panel before any therapy is recommended.
The Dosing
Typical Telehealth
Standard dosing, largely the same for every patient.
Synergic
Titration calibrated to your labs, your response, and your goals.
The Support
Typical Telehealth
A ticket queue and templated replies.
Synergic
A named care team with secure messaging — and a physician who knows your file.
The Follow-Through
Typical Telehealth
Automatic refills until you cancel.
Synergic
Scheduled follow-up labs and reviews — your protocol changes when your biomarkers do.
03 — Before You Begin
What you'll need.
A phone, ten minutes, and four other things cover the entire journey.
10 Minutes
That's the entire intake questionnaire — health history, medications, and goals, completed from any device.
Photo ID
A government-issued ID for identity verification — required for any legitimate telehealth prescription.
Health History
Current medications, supplements, and any recent lab work if you have it. Don't worry if you don't.
A Lab Draw
Completed at home with a collection kit, or at a partner draw site nearby. Your care team coordinates everything.
A Camera
Any phone, tablet, or laptop with a camera for your physician video consultation.
A Shipping Address
Somewhere your protocol can arrive in temperature-controlled packaging. Discreet, always.
No insurance required — Synergic is a cash-pay practice with transparent member pricing. HSA/FSA funds are typically eligible.
Step 01 Awaits
The first step takes ten minutes.
Complete your intake today — physician review is targeted within 24 hours, and you pay nothing until we confirm we can serve your state.
Available in select states · Confirmed during intake · No payment due today